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Reach & Respond is an “interactive” two way communication system. A Web-based solution, Reach & Respond allows a single person to notify specific individuals or thousands of people in a matter of seconds and track their responses; wherever in the world they happen to be.
  • No Hardware Required
  • Cost-effective
  • No-limit of Administrators
  • Call groups/ sub-groups
  • Reporting of call responses
  • Eliminate in-house systems
  • Emergency Communictions
  • Use "on the fly" messages
  • Use pre-recorded messages
  • Auto-escalation
  • Flexible “on-call” scheduling

Reach & Respond has a complete feature set that makes it easy for your Hospital, Nursing Home, or Health Department to improve its communication.

Everyday Staffing
What happens when a critical resource does not show up for work?
Reach & Respond allows you to spend minutes instead of hours trying to contact potential replacements.

Emergency Staffing
During times of crisis, communications becomes a dilemma. Reach & Respond allows you to communicate with your staff and Medical Reserve Corps in minutes instead of hours.

Pre-Defined Events
Reach & Respond allows you to input your existing emergency response plan into pre-defined events. This allows you to respond even quicker to events by initiating an entire communication plan with a single click.

Interactive Response
The Reach & Respond Live Event Activity Monitor allows you to manage a variety of situations where you need to receive a response to the message you have sent out. When you have an emergency you need individuals with special skills, for example in a bio-terrorism event you need a variety of specialists, with Reach & Respond each member can respond to the message and let command and control know they have the resources needed for the emergency. This allows the Incident Commander to monitor and ensure that the right resources are on site to handle the emergency.

We make sure they get the message
Reach & Respond communicates with multiple devices and methods, to make sure that they get the message. Reach & Respond can be configured to work with hospital radio systems, overhead paging and other methods appropriate to your hospital. Reach & Respond can easily be activated and communicate with those at your hospital or all of the hospitals in your system no matter where in the world they are.

We make sure the right person gets the message
Our on-call scheduling system saves precious time by making sure that the person who needs to be notified gets notified. Whether it is an IT escalation or an emergency, making sure you get the message to the people in charge is critical. On-call personnel can quickly notify other members of their team through our interactive response system. Keeping the on-call schedule up to date has never been easier with our calendar based scheduling tool. The Reach & Respond on-call scheduler allows for both date and time, giving you precision level control over your scheduling.

Unburden Your IT staff
Reach & Respond is delivered as Software as a Service, relieving you and your IT staff of all of the infrastructure, maintenance and support costs. Reach & Respond eliminates the need for hardware at your location, the need for extra technical staff to maintain or use the system, and the extra cost (and limitation) of extra phone lines at your location.

For your communication and compliance needs from JAACO, Public Health, Homeland Security and other regulations Reach & Respond is a simple and cost-effective solution to your communication needs.
© 2006 ePractical Solutions, Inc. All rights reserved.
U.S. Patent No. 7,440,565
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